---
title: Surveys | BC Patient-Centred Measurement
description: Surveys | BC Patient-Centred Measurement
---

<https://www.bcpcm.ca/?hsLang=en>

- [Home](https://www.bcpcm.ca)
- [About Us](https://www.bcpcm.ca/who-we-are)
- [Surveys](https://www.bcpcm.ca/surveys)
- [Tools + Resources](https://www.bcpcm.ca/tools-and-resources)
- [Indigenous PCM](https://www.bcpcm.ca/indigenous-pcm)
- [The DART](https://research.malatest.com/prod/cwx.cgi?EN:DART)
- [Contact Us](https://www.bcpcm.ca/contact-us)

# Surveys

![The DART](https://www.bcpcm.ca/hubfs/DART.png "The DART")

![Health Authority Logos](https://www.bcpcm.ca/hubfs/Health%20Authority%20Logos.png "Health Authority Logos")

Since 2003, British Columbia’s Office of Patient-Centred Measurement has conducted surveys that ask patients their views about the performance of British Columbia’s health system.

British Columbians have told us a lot about the quality and safety of their healthcare and the healthcare services provided in our province. Listening to the voices of our patients helps us to learn more about areas where we are doing well, as well as where we need to improve.

British Columbia's Office of Patient-Centred Measurement randomly selects patients to provide feedback about their experiences of care in the following sectors:

- ![Acute Inpatient](https://www.bcpcm.ca/hubfs/Acute_0.png)
  
  
  
  ## Acute Inpatient
- [![BCPCM-Icons-HipandKnee-Sept02](https://www.bcpcm.ca/hubfs/BCPCM-Icons-HipandKnee-Sept02.png)](https://research1.malatest.com/prod/cwx.cgi?2023_BCPCM_THKR_DIRECTOR)
  
  
  
  ## [Total Hip and Knee Replacement](https://research1.malatest.com/prod/cwx.cgi?2023_BCPCM_THKR_DIRECTOR)
- ![Primary Care](https://www.bcpcm.ca/hubfs/BCPCM-Icons-PrimaryCare-Sept02.png)
  
  
  
  ## Primary Care
- ![Home Support](https://www.bcpcm.ca/hubfs/BCPCM-Icons-HomeSupport-Sept02.png)
  
  
  
  ## Home Support
- ![Mental Health & Substance Use](https://www.bcpcm.ca/hubfs/Mental%20(1).png)
  
  
  
  ## Mental Health & Substance Use
- ![Emergency Department](https://www.bcpcm.ca/hubfs/icon3.png)
  
  
  
  ## Emergency Department
- ![Outpatient Cancer Care](https://www.bcpcm.ca/hubfs/icon2.png)
  
  
  
  ## Outpatient Cancer Care
- ![Hospital at Home Survey](https://www.bcpcm.ca/hubfs/icons.png)
  
  
  
  ## Hospital at Home
- ![Long Term Residential Care](https://www.bcpcm.ca/hubfs/ltrc.png)
  
  
  
  ## Long Term Residential Care

If you received an invitation to participate and have questions, please [contact us](https://www.bcpcm.ca/contact-us?hsLang=en) or call our general phone line at 604-806-9401.

If you received an invitation for one of our sector surveys but do not wish to participate, please contact our data collection partner at 1-855-412-1942 (toll free) or contact your local Patient Care and Quality Office in your region.

[Island Health](https://www.islandhealth.ca/patients-visitors/patient-care-quality-office)

[Interior Health](https://www.interiorhealth.ca/information-for/patients-and-visitors/patient-care-quality-office)

[Fraser Health](https://www.fraserhealth.ca/about-us/contact-us/complaints-about-patient-care-quality)

[Northern Health](https://www.northernhealth.ca/contact/patient-care-quality-office)

[Vancouver Coastal Health](https://www.vch.ca/en/about-us/contact-us/compliments-and-complaints/patient-care-quality-office)

[Providence Health Care](https://www.providencehealthcare.org/en/get-involved/compliments-complaints)

[Provincial Health Services Authority](http://www.phsa.ca/about/patient-experience-quality-of-care/patient-experience/patient-care-quality-office)

[First Nations Health Authority Quality Care and Safety Office](https://www.fnha.ca/what-we-do/cultural-safety-and-humility/quality-care-and-safety-office)

[Métis Nation British Columbia- Métis Health Experience Program](https://www.mnbc.ca/mhe)

## BC Patient-Centred Measurement

The Office of Patient-Centred Measurement is located on the unceded and ancestral territories of the xʷməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and səl̓ílwətaʔɬ (Tsleil-Waututh). We also acknowledge with humility and respect the rights, interests, priorities, and concerns of First Nations, Métis, and Inuit Peoples throughout British Columbia and beyond.

[Read more here](https://www.bcpcm.ca/indigenous-pcm?hsLang=en) about BCPCM’s commitment to prioritize PCM matters impacting Indigenous Peoples through our work with the BCPCM Indigenous Advisory Committee, as well as the Fire Agreements which guide how we come together to do this work.

### JOIN OUR MAILING LIST

Stay up to date on BC survey information and be the first to participate.

###### QUICK LINKS

- [Homepage](https://www.bcpcm.ca)
- [About Us](https://www.bcpcm.ca/who-we-are)
- [Tools + Resources](https://www.bcpcm.ca/tools-and-resources)

###### RESOURCES

- [Contact Us](https://www.bcpcm.ca/contact-us)
- [News](https://www.bcpcm.ca/news)
- [Privacy Policy](https://www.bcpcm.ca/privacy-policy)

<https://www.bcpcm.ca/?hsLang=en>