Pre-Conference Workshop | May 30, 2024
May 30, 2024 - Vancouver, British Columbia, Canada
Every Voice Counts: Using Your Care Home’s Results from the 2022-23 Office of the Seniors Advocate (OSA) Resident and Visitor Long-Term Care Survey to Drive Quality Improvement
Synopsis:
In partnership with the BC Office of Patient-Centred Measurement and the Long-Term Care Quality Initiative, the West Coast Conference on Aging is pleased to co-host this highly relevant and practical pre-conference workshop: Using Your Care Home’s Results from the 2022-23 OSA LTC Survey to Drive Quality Improvement.
In long-term care, teams regularly engage in continuous quality improvement by learning from experience, trying new ideas, and assessing whether the change is improving residents’ care experience. In this interactive pre-conference workshop, attendees will be introduced to an evidenced-based model that will strengthen and build skills in working with and acting on data-based feedback.
Workshop facilitators will use a sample of the OSA survey results to help attendees:
- Use their own Care Home’s OSA LTC Survey results to develop a quality improvement plan using specific and measurable goals to improve performance outcomes and ultimately quality of care.
- Build skills and practices that are transferrable to other settings and problems; and,
- Enhance leadership skills to support teams to make positive change on topics that are important to them.
Workshop TOOL-KIT:
Every Voice Counts: Workshop Tool-Kit
Workshop Presentation:
Every Voice Counts: Using Your Care Home’s Results from the 2022-23 Office of the Seniors Advocate (OSA) Resident and Visitor Long-Term Care Survey to Drive Quality Improvement
Workshop Facilitators:
Regional Practice Leads, Research and Knowledge Translation, Seniors, Community & Complex Care, BC’s Long-Term Care Quality Initiative (LTC-QI): Bridging Research and Practice, Long-Term Care Quality Initiative – Health Research BC
- Kirsten Rossiter, Fraser Health
- Matthew Fagan, Northern Health
- Michelle Smith, Interior Health
- Monica Lee, Vancouver Coastal Health
- Amanda Leddy, Island Health
- Heather Bartlett, Project Manager, Michael Smith Health Research BC
- Annika Chambers, Data Analyst, Michael Smith Health Research BC
- Don Macleod, Bluesky Consulting
- Dan Levitt, B.C. Seniors Advocate, Office of the Seniors Advocate
- Jessica Kleissen, Sector Survey Project Manager, BC Office of Patient-Centred Measurement, Providence Health Care
More Information:
The Long-Term Care Quality Initiative (LTC-QI)
OSA Quick Facts Directory
