The British Columbia Patient-Centred Measurement Steering Committee’s Dynamic Analysis and Reporting Tool (the DART) is an online platform that provides 24/7 access to the voice of patients who have provided feedback about the quality and safety of their healthcare via provincially coordinated, scientifically rigorous patient surveys. The DART is available to anyone interested in tracking survey results in “close to real time”, reflecting the experiences and health-related quality of life of patients at unit, facility, health authority, and provincial levels, presented as aggregate, de-identified results.

Want to become a DART user? Email info.bcpcm@providencehealth.bc.ca for instructions on how to register.

As part of the registration process, you must watch the DART orientation video: https://youtu.be/fuxR22HmnS0

The video provides an orientation to the DART, resource materials (such as the survey instruments and Technical Reports), and a step-by-step tutorial on how to access basic descriptive statistics and run charts and how to create custom queries using a variety of filters; the platform also provides access to a searchable database of patients’ free-text comments. The video concludes with examples of how the DART has been used to improve patient care. Anyone can access the DART.

Already a DART user? Access the DART at: bcpcm.com/dart